Terms of Service

  1. General
    We accept no liability (to the fullest extent allowed by law) for the accuracy of information contained on Product pages or on the website, which may contain inaccuracies or typographical errors. However, this provision does not affect your statutory rights and remedies.

    We use all reasonable endeavours to adhere to the delivery times set. Please see the Delivery Policy page for detailed information on delivery timescales.

    These terms & conditions contain the whole of our agreement relating to your purchase, together with our website prices and contact details. They cannot be varied except where in writing and signed by an employee, agent or Director of WASI.

  2. Credit Card Payment 
    Charges to your credit card will be shown as WASI.

  3. Secure Transactions
    WASI intends to provide you with the safest and most secure shopping experience possible. Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. If policy changes are substantial, we will notify our customers via e-mail. Please periodically review our Privacy Policy for changes. If you have any questions, or would like further clarification, please contact us. info@wasi.ie

  4. Privacy Guarantee 
    We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone number - we may occasionally update you on news and special opportunities via e-mail.

  5. Communication & Marketing
    By subscribing to WASI and providing WASI with your e-mail, postal address and telephone number you consent to receive communication from us about our latest products and special offers. Our emails refer to the products & services we offer, which we think may be of interest to you.

  6. Opting out of Communication 
    Everyone has the option to opt-out of receiving marketing communications from us. If you do not wish to receive e-mail marketing from us then we recommend you reply to one of our e-mails with the word REMOVE.

  7. Out of Stock Items 
    All products are subject to availability. Backordered products include items that are not currently in stock. Should this occur, we would e-mail you with the anticipated dispatch date. If for any reason we determine that a backordered item will no longer be available, we will notify you immediately by e-mail, cancel the item from your order, and refund you in full, or you may choose an alternative product of the same value.

  8. Returns 

No Quibbles Guarantee 

  

If you are not satisfied with a product that you have bought, please return it to us for a full refund. We regret, however, that we cannot refund return postage costs for non-faulty products. WASI makes every effort to ensure products arrive in perfect condition. However, in the unlikely event of a product arriving damaged, customers should contact Customer Services within 3 days of receipt and return the package within 7 days, for a replacement to be sent. Please see the Shipping and Returns page for detailed information on delivery timescales. If your order has not arrived within these timescales, customers should contact Customer Services as follows:

Customer Services - email info@wasi.ie

WASI, Donemark Falls Lodge, Bantry, Co. Cork, Ireland P75 NP80

 

Refunds
If your purchase from WASI is found to be faulty, damaged or unsatisfactory, please return it to us per the instructions above for a full refund. Refunds for valid claims will be made via the same method of payment as used to place your order.

Cancellation

You may cancel your order by informing us of this by e-mailing info@wasi.ie any time up to fourteen days from receiving delivery. Goods are to be returned to us at your expense in an unused, unopened, condition without the seals or wrapping being removed or broken. We will refund your money within 14 days of receipt evidence of having send the goods back or within 30 days of your cancellation, whichever is the earlier.

Returned goods are to be accompanied by a note showing your name, the date of order and the invoice number, and should be forwarded to our Customer Service Representatives at the address above.

General

  • We reserve the right to alter prices to take into account forces beyond our control (e.g. currency fluctuations).

  • We will not be liable to you for any loss or damage caused by us, our employees or our agents in circumstances where:

(a) there is no breach of duty of care owed to you by us or by any of our employees or agents;
(b) such loss or damage is not a reasonably foreseeable result of any such breach;
(c) any increase in loss or damage results from breach by you of any of these terms and conditions; or
(d) such loss or damage relates to any business or non-consumer loss or damage including, without limitation lost data, lost profits and business interruptions.